SUPPORT & CARE
At AMROS Projects India Limited, customer satisfaction is our top priority. We stand by the quality of our premium uPVC windows, doors, profiles, and building materials.
We understand that structural building projects require precision, and minor issues can cause delays. That is why our dedicated Grievance Cell ensures that any complaints regarding product quality, delivery timelines, installation performance, or service support are addressed with urgency.
We stand behind our materials with robust replacement policies for manufacturing defects.
All standard tier-1 support tickets are acknowledged and resolved within 24 to 48 hours.
If your issue is not resolved within the specified timeline, you may escalate your concern through the channels below:
Register your complaint online or call Toll-Free. Resolution Timeline: 24-48 Hours.
support@amros.org | +91 120 458 4710
Escalate if Level 1 remains unresolved after 48 hours. Resolution Timeline: 3 Business Days.
escalations@amros.org
Highest grievance authority for complex technical/quality disputes. Resolution Timeline: 7 Business Days.
nodal.officer@amros.org
Please fill in the form below with correct details. Providing an Invoice Number or Customer ID will help us fetch your project specifications instantly.
Your complaint has been successfully registered in our ticketing system.
Ticket ID: AMROS/TKT/2026/8942. A customer support representative will contact you within 24 hours.